The five-star Merdeka Palace Hotel and Suites in Kuching, Sarawak, offers world-class service with an authentic Malaysian touch. The hotel launched a number of ‘firsts’ in the local luxury-hotel sector, including the first fully serviced five-star hotel-apartments and the first pub with live music. Bidari Mohamad Suhaili, Executive Assistant Manager Sales & Rooms, explains, “MerdekaPalace continues to stand out from the rest. In addition to diverse food and beverage options and full-serviced apartments, MerdekaPalace has its own unique character that sets it apart from international five-star chain hotels. Everything about the hotel reflects Kuching’s colorful history.”
Guests can savor Italian food in the hotel’s Ristorante Beccari with its baroque setting, enjoy authentic Malaysian cuisine in the Aurora Court, and have a convivial drink in the Victoria Arms pub. Other amenities include a health center, a gym, a swimming pool, a sauna and steam room, traditional Malay massages, a gift shop, currency-exchange services and a children’s play area.
Exceptional services for MICE travelers
The MerdekaPalace provides exceptional services for the MICE (meetings, incentives, conferences and events) travel segment. The hotel contains a choice of rooms, apartment suites, meeting rooms, banquet facilities and function rooms, all elegantly decorated to evoke the era of Sarawak’s Independence Day.
Bidari Mohamad Suhaili anticipates rising visitor numbers in Kuching when an ‘open skies’ policy is initiated in 2014. Meanwhile he hopes to see more and more MICE business at the MerdekaPalace. He says, “Kuching is a very attractive choice for meetings and events, since room rates here are very reasonable compared to other five-star hotels in Kuala Lumpur or Sabah. Sarawak is a perfect location for MICE travelers as it is closer to Singapore and other international business associates, such as Australia. Here at MerdekaPalace, we offer the equivalent level of conveniences and services as at any five-star hotel anywhere. We are also preserving our authentic local character, as well as representing the Sarawak way of life.”